Wanstead driving test centre: temporary closure

Wanstead driving test centre will be closed between February and March while we carry out maintenance work. The last day of testing at Wanstead test centre will be Friday 21 February 2020.  Testing will recommence from Wanstead test centre as normal from Tuesday 17 March 2020. Candidates with tests booked have been notified of this change. […]

Basildon driving test centre: temporary closure

Basildon driving test centre will be closed for car tests, motorcycle module 2 tests and ADI tests between February and March while we carry out maintenance work. Motorcycle module 1 tests will still be carried out on a Monday and Tuesday during this time. The last day of testing at Basildon test centre will be […]

Westbury driving test centre: closure

The driving test centre in Westbury is closing. The last day of testing at Westbury driving test centre will  be 28 February 2020. From 2 March 2020 Trowbridge driving test centre will offer more test slots and will benefit from additional examiner resource. This means candidates can be better tested on a wider variety of […]

Simplifying the complaints process

We’ve changed the way we handle complaints – making the process simpler, quicker and clearer. Thanks to all of you who took part in our survey last year about the complaints procedure, your input was vital in helping us improve. What’s changed? Previously we had a 3-stage complaints process. That meant if a customer wasn’t […]

Bromley driving test centre address

Some candidates have been arriving for test at the former temporary test centre at Bromley Court, which has closed. Please be reminded the address for the current test centre is: Bromley (London) driving test centre 121 to 123 Burnt-Ash Lane Bromley Kent BR1 5AB

Peterborough test centre: temporary relocation

We recently let you know that car and ADI part 2 and 3 tests would be relocated to a temporary site while we carry out maintenance work. This work has taken longer than planned and will now continue until Friday 10 January 2020. We’re sorry for any inconvenience caused. Temporary relocation address Peterborough GVTS Saville […]

DVSA – Newly Qualified Driver Research.

  Over the next year, we’ll be inviting newly qualified drivers to take part in Driver 2020 research. We’ll be contacting them through the email address they used to book their test with. If you book tests for your pupils, you may receive some of these surveys. If you do, please forward this on to […]

Merthyr Tydfil test centre: temporary relocation

Car driving tests will be relocated to a temporary site while we carry out maintenance work. The last day of testing at Merthyr Tydfil test centre will be Thursday 30 January 2020.  From Monday 3 February 2020 any tests booked will be carried out from Pentrebach House, near the Premier Inn, in Merthyr Tydfil. Testing will recommence […]